Frequently Asked Questions
Have questions? We have answers.
General Questions
We manage a wide range of properties, including single-family homes, multi-family units, apartment complexes, and vacation rentals. Our services are tailored to meet the specific needs of each property type.
We conduct a comprehensive market analysis, evaluating similar properties in your area, local market trends, and the unique features of your property to set a competitive and profitable rental rate.
Our fees typically cover services such as tenant placement, rent collection, property maintenance coordination, lease management, and regular financial reporting. We’ll provide a detailed breakdown so you know exactly what you’re paying for.
Tenant-Related Questions
We perform a thorough screening process that includes background checks, credit reports, employment and income verification, and rental history reviews to ensure we place reliable and qualified tenants in your property.
If rent is not paid on time, we follow a strict process that includes sending reminders and notices as outlined in the lease agreement. In rare cases where further action is needed, we handle the legal aspects of eviction while keeping you informed every step of the way.
Maintenance and Repairs
Tenants can submit maintenance requests through our online portal. Our team evaluates each request and coordinates with trusted vendors to address the issue promptly and cost-effectively.
Yes, we provide 24/7 emergency repair services to ensure your property and tenants are taken care of at all times.
Communication and Reporting
You’ll receive detailed monthly financial statements, inspection reports, and regular updates on any significant events or changes. Our online owner portal also provides real-time access to key information about your property.
Absolutely! While we handle the day-to-day operations, we’ll consult with you on major decisions, such as lease approvals, significant repairs, or changes to rental rates.
Getting Started
Getting started is easy! Contact us for a free consultation, and we’ll discuss your needs, review your property, and provide a customized management plan. Once you’re ready, we’ll handle the onboarding process to ensure a smooth transition.
Not at all! Many of our clients live out of town or even out of state. We handle every aspect of property management so you can enjoy the benefits of property ownership without needing to be nearby.
Our goal is to minimize vacancy periods. With professional marketing, thorough tenant screening, and our extensive network, most properties are leased within 30 days or less.